The Developers Smart Building Project Canvas

Project name:

Company:

Date:

1. Key Project Goals & Value Proposition

  • What are the problems this smart building project will help to solve?
  • What tenants are we trying to attract, and how will this project help?
  • What value will it deliver to our business?
  • What goal(s) must the project achieve?

Example Outputs

  • Improve our tenant’s experience
  • Reduce energy costs
  • Optimize space
  • Ensure compliance
  • Achieve a certification (e.g. LEED/ SmartScore/BREEAM/WELL2/RESET/SPIRE)

Notes

2. Initial Actions

  • What actions will our value propositions require?
  • Which actions are most important and in what order should they be performed?
  • Do our core actions have any prerequisites (e.g. For retrofit projects, is a building systems audit required to understand what we already have)?
  • Which existing building/business systems may need to be integrated?

Example Outputs

  • In order to optimize our space we need to measure occupancy utilization.
  • Air quality is now a key tenant concern so we need to monitor CO2 levels.
  • Our current access control system vendor does not allow the necessary integrations, so we need to source a new vendor.

Notes

3. Partnerships & Resources

  • Which core actions will partners need to perform (internal or external)?
  • How do we select the right partners?
  • What internal partners do we need to involve in the project?
  • How will we make sure we are not “locked-in” to one vendor ecosystem?
  • Do partners require access to resources, skills or datasets to support delivery?
  • Do we have the skill and ability to define our building’s use cases for all the personas that use it? e.g. tenants, visitors, etc.

Example Outputs

  • In order to select the right occupancy analytics vendor, we need a detailed RFP document.
  • Engage a specialist to help us define our building’s use cases and communicate them to all stakeholders.

Notes

4. Costs & Risk

  • What are the most important costs inherent in delivering our project?
  • Cost Scalability. CAPEX/OPEX. Should we defer CAPEX at least until tenants take space?
  • How can we mitigate risk to ensure goals are met within the budget & deadline?
  • Have we adequately considered Cyber Security and mitigated all associated risks?
  • Can product vendors and delivery partners take us to existing buildings and demonstrate their work in a live environment?

Example Outputs

  • Create a detailed budget plan.
  • Consider vendors who offer Pay As You Lease models.
  • Engage the vendor to deliver a proof of concept on one floor before rolling out to the whole building.
  • Ensure vendor hardware or software have been tested and validated to current Cyber Security standards.
  • Prioritise our use case list, so we know what we can afford to lose.

Notes

5. Management & Delivery

  • Who is responsible for managing the project and ensuring it is delivered on time and on budget? If this is the main or general contractor, can they show you other building programs they’ve managed?
  • Who are the key stakeholders and can “sign off”?
  • Does a Master Systems Integrator or Smart Building Consultant need to be engaged to ensure effective delivery?
  • Can we put sufficient processes in place to ensure proper installation, integration & commissioning of the technology?

Example Outputs

  • Engage a consultant during the design phase to advise on system architecture and write the RFP Documents.
  • Put in place procedures to double-check and validate all commissioning of systems.

Notes

6. Future-Proofing

  • How do we ensure that our investment in technology does not become obsolete too quickly?
  • Which systems (legacy or future) should the project interface or integrate with? (i.e. interoperability).
  • Who will be responsible for maintaining hardware (firmware upgrades) and/or upgrading, patching software?

Example Outputs

  • Ensure that partners are contractually required to adhere to open data standards.
  • Keep site based technology focused on the end user and able to sustain Internet outages. Push complexity to the cloud where possible, for example, processing data, analytics, etc.
  • Create internal procedures and supplier agreements so that firmware and software patches are regularly applied to ensure robust cybersecurity.

Notes

7. Key Performance Indicators

  • What values or metrics will be used to measure the success of our project?
  • When, and with what frequency will they be measured, and which are the most important?
  • Quantitative: Specific Objective Data

    Qualitative: Interpretation of feelings, opinions or experiences.

Example Outputs

  • Rental Yield Increased by X%
  • Tenant satisfaction increased by Y% (survey)
  • Certification Achieved

Notes